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How much is the deposit?

We ask our customers to pay a 25% deposit. You can also pay the full amount in one single transaction.

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Do you think you may have encountered a technical problem during your on-line payment?

Do you think you may have encountered a technical problem during your on-line payment?

If you have any doubts, please do not hesitate to contact us by telephone on +32 87 33 62 14 or by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. We can then confirm whether the payment has gone through correctly, or whether there has in fact been a technical problem during the transaction.

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At what time must we check out from the accommodation?

At what time must we check out from the accommodation?

You must leave your accommodation in the morning on the day of your departure. A few days before your departure day, we request that you arrange with reception a convenient time for the cleaning inspection. A team will visit and inspect the cleaning of your accommodation (where this has been done by yourself).

If the cleaning is not up to the required standard, we will ask for an additional payment.

As a general rule, departures are between 8.00 am and 11.00 am.

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What does the booking price include?

What does the booking price include?

The price that appears on your booking is just the rental price of your accommodation, as well as various charges such as water and electricity consumption.

Any supplements such as holiday taxes, final cleaning, bed linen hire, etc. are payable on site and should be requested when you make your booking (or on site if necessary).

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