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How can I change or cancel my booking?

For any cancellation or change to your booking, all you have to do is contact us by telephone or e-mail. You will not be charged any additional fees.

In the event of a cancellation, we will retain €15 from the amount paid.

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I am booking directly via the website and I have a special request. How do I do this?

I am booking directly via the website and I have a special request. How do I do this?

Go to the “Booking” tab, choose the area of your special request, as well as your holiday dates, then in the second stage select the type of accommodation you require. Once you have done this, you can then state your special requests. Validate, and then complete all your contact details. You then have the choice of paying your deposit (25%) on line or by bank transfer. If paying by bank transfer, an option will be sent to you with our bank details.

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Are there any special benefits or additional discounts?

Are there any special benefits or additional discounts?

L’Ami Soleil continually offers discounts going from 5% to 20% (subject to terms and conditions). They are not valid for specific periods.

We do not offer an additional discount for “Fast Booking Discount” or “Junior/Senior Discount” for our holiday centres in France, but we do for those in Belgium (see our special offers).

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What is L’Ami Soleil’s bank account number?

What is L’Ami Soleil’s bank account number?

L’Ami Soleil’s account number (for bookings in FRANCE only) is: IBAN BE33 3480 1375 2846 and BIC BBRUBEBB.

Imperia Bel’s account number (for bookings in BELGIUM only) is: IBAN BE66 3630 7347 7843 and BIC BBRUBEBB.

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